Hanoi - Post Report Question and Answers

How do you send and receive your letters and package mail? Are local postal facilities adequate?

We use the embassy provided DPO and Pouch Mail, if necessary, and it works well. The US Postal Service is a bit of a disaster zone at the moment with long delays, and COVID has added delays in receiving packages from the USA, but you'll get most items. We have also used the Hanoi post office to mail things abroad and that has worked OK, and is quite affordable, but also is very delayed. - Aug 2021

Through the office and usually DHL. Never used regular mail. Lazada - a sort of Amazon/eBay type shopping service - will courier things with payment on delivery. Using local mail services to send to international addresses did not have a good reputation. - Dec 2019

Diplomatic pouch; priority mail usually arrives 7-10 days. - Jul 2019

We use pouch and DPO. Liquids are okay. We use Amazon, too. No experience with the local postal facilities. - Apr 2018

Never used the local post. DPO and pouch take about 2-3 weeks and are reliable. - Dec 2017

DPO - May 2016

Pouch or DPO - Aug 2015

DPO and Pouch for U.S. Embassy. Honestly sending a letter through international mail isn't that bad though. - Mar 2015

DPO. - Aug 2014

DPO. - Dec 2011

Pouch and FPO. But for some reason, it takes a very long time. Several people I know, including me, have had to wait 2 months for letters and packages to arrive. - May 2010

Embassy staff can use DPO. - Dec 2009

Domestic mail is very cheap and reliable. International less so. - Feb 2009

Hanoi has APO/FPO access which is a godsend. The local Vietnamese post is slow and unreliable, with packages broken or lost. Fedex has just begun service to Hanoi for priority packages. - Sep 2008

Vietnam does have an acceptable postal system, though the embassy does have both pouch and an FPO. FedEx and DHL courier services are also available. - May 2008

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