Nairobi - Post Report Question and Answers

How do you send and receive your letters and package mail? Are local postal facilities adequate?

I did not have DPO. I could have gotten a post office box, but I never bothered. It would have been expensive and pretty uncertain to send anything beyond a letter. - Apr 2021


DPO. - Nov 2020


We use DPO or pouch. - Dec 2018


We use the embassy's DPO. We typically receive Amazon packages in seven to fourteen days (on average). - Dec 2018


We use DPO exclusively. - Jun 2018


I have no experience with local post, as we have an embassy mail service. I can say that there is no home delivery of mail in Kenya, though. I would imagine that the services offered at post offices are questionable, given the rampant graft in country. - Jul 2016


No package mail. It is a pain. - Sep 2015


Through the Embassy. - Aug 2015


DPO is great - just got an award for being the "best DPO in the world" or something, and it is a high-volume mail post. Pouch is OK but takes much longer. - Jul 2015


DPO is great. - May 2015


Difficult; I have had several cases where packages did not arrive, and when they do, you often have to pay taxes on the contents. It's best to send mail with someone coming to Kenya. - Dec 2014


DPO. - Jun 2014


DPO - Jun 2014


Pouch and DPO - DPO sometimes arrives in a week! - Mar 2014


DPO. - Jul 2013


DPO or pouch. - Jun 2013


DPO. - Dec 2012


DPO. - Aug 2012


DPO - Dec 2011


Through the embassy mail room. Very difficult to mail/get packages if you are with an NGO or nonprofit. It is easiest to have things brought with visitors. - Dec 2011


Embassy. - Dec 2010


APO now, but it's changing to more restrictive DPO in the fall. - Jul 2009


Good luck. Everything gets stolen. Corruption in all service providers is prevalent. Use DHL if you can but even then, good luck. - Jun 2008


You don't! We have had several experiences of mail sent through the normal post never arriving but that does not always happen. DHL or FedEx are your best bet. - Feb 2008


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