Surabaya - Post Report Question and Answers

Is high-speed home Internet access available? How long does it typically take to install it after arrival?

Internet is expensive and of middling quality. It can take a few days to several weeks to install depending on what provider you choose. - Nov 2018


Yes. Moderately expensive and very bad quality. - Oct 2015


High-speed internet is available at a high cost. Expect to pay about US$10/month per 1 Mbps of throughput from the three providers (Speedy, FirstMedia, and CitraMedia). Speeds currently advertised from 5 Mbps up to 100 Mbps, but the infrastructure really only supports about 10-15 Mbps. Speeds to Europe or the U.S. are much, much lower. - Apr 2015


Very expensive at $80-$100 per month. DSL was $25 USD per month. - Oct 2012


Yes, it is available but I'm not sure how much it cost. - May 2012


Speedy Internet is widely available, but unfortunately isn't very speedy. Except during peak evening hours, it is usually good enough to Skype. - Oct 2010


Yes, but not quite as high speed as America. Not bad, though. Can be kind of expensive. Most plans still charge by usage, and we paid over $100 a month sometimes. - Aug 2009


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