Kigali - Post Report Question and Answers

Is high-speed home Internet access available? How long does it typically take to install it after arrival?

Yes, fiber internet is available, easy to set up, and relatively problem-free. Liquid internet is around $100/month. - Jul 2020

I was very happy with Liquid fiber optic, but it isn't available in all neighborhoods and the lowest price starts at about $100/month. - Sep 2019

We have not had good customer service with Liquid, but the actual product is great (fiber). The installation happened within a week. There is also Axiom, which has great customer service and the product is great, but it is super expensive. - Jun 2018

Decent internet is available - Liquid Telecom has been installing fiber optic internet throughout the city and it starts at about 70,000rwf per month (this is the best option - we stream Netflix without too many problems this way). Axiom is a broadband company - their service is about double the price and service is slower, but for areas without fiber optic this is the best alternative. - Dec 2017

One company has started providing fiber-optic internet, which is cheaper and more reliable. They aren't yet available all over the city, but I think that is their goal. I use them and pay just under $100/month for good internet. My colleague lives where they aren't yet available and pays around $200/month for not-as-good internet.

Installation is reasonably fast and easy. You can also buy reasonably priced wireless hotspots that can provide home internet until you get it installed. - Jan 2017

Yes, with more options on the scene all the time. Internet has changed a lot in our time here and we currently pay US$200 for unlimited 4g. A lot depends on your neighborhood as far as which provider has the best service in your area. - Apr 2016

Internet access is available for about US$40/month. I can't quite say it's high speed though. Investing in a VPN (like WiTopia) is a good idea if you want to try and use Amazon Prime videos or similar. - Oct 2014

It is. But it's expensive. We've been through 5 internet services in our first year. I run my own business from home so internet is vital. We now have 4G which is in trial but appears to be working. - Jul 2014

Internet is available, but don't expect to stream video or skype whenever you want. - Sep 2013

Internet runs $100-200 per month and is barely sufficient for Skype voice calls. Give up on video or anything streaming. - May 2012

High speed! What a joke."Fast" is relative to the neighborhood you live in and what internet provider services that area. For example, in Kagugu, where only Altech is available, 512K will cost you $130 a month. When up, one can Skype and download a Kindle book pretty good. When down, which is often... well, what can you do? - Apr 2012

Yes. cost unknown. - Jul 2011

Internet is a pain. You'll pay at least $100 a month for internet that you can at least skype or vonage back to the states on. - Oct 2010

Yes, some days are better than others, but it's much better since we first got here. It costs aroud $140 a month. - Jan 2010

Expect landline quality with the high speed internet that is available in country. - Sep 2008

Internet is available via two major companies. Cost averages to US$60 per month. - Aug 2008

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