Hanoi - Post Report Question and Answers

Is high-speed home Internet access available? How long does it typically take to install it after arrival?

Internet isn't bad, relatively fast, but lately there have been bandwidth issues as people spend more time at home. Installation can vary from a few days to weeks, depending on how busy the providers are. - Aug 2021

Ours was included in the rent. Bandwidth is haphazard. I found our wi-fi pretty erratic (at home and work) and typically used 4G on important calls. - Dec 2019

Yes, there are a few companies around depending on where you live. We were able to stream Netflix without problems. It took two to five days to get it installed. - Jul 2019

Internet is available. I think high-speed is a joke. We started with the second to highest speed available for about $120 a month. We gave up on it and downgraded. Now we pay 1,300,000 VND (~$60) for 4 MBPS. We get about 2. It’s usually enough to do what we want. We stream videos and shows without much problem most of the time. Every now and then it just doesn't work. Plan on using a VPN, and set it up before you arrive. - Apr 2018

Decent high-speed internet is available, and the cost is zero to $50/month depending on where you live. Ours took a few days to install with the help of our apartment concierge. Internet speeds are DSL, so a bit slower than typical cable internet in the US. - Dec 2017

Yes - again - this is included at the apartment complexes, but if you're in a single family home you will be paying about US$200 a month for several routers to ping through your concrete walls. You will also need to pay for TV whereas it is included in the apartments. - May 2016

Yes, 24 Mbps fiberoptic for US$55/month. However the cable gets cut a few times a year by a "trawler" in the South China Sea and things get a little slow for a couple weeks. - Mar 2015

Slow to moderate speed available. Free to US$50 depending on where you live. - Aug 2014

Internet is supposed to be high-speed, but actual quality has ups and downs. Speed tends to go down in the evening. We pay about US$55/month. It’s OK to browse, but VOIP can be a challenge at times. Don’t hesitate to change providers if you’re not happy with the service. - Dec 2011

Yes - our "high speed" internet costs about $55 a month. (It's not very speedy though.) - Aug 2011

Are you joking? They call it high speed, but it's low speed. You can surf the net most of the time, but at times, it can take minutes to load a page. And they charge about $65 a month. - May 2010

Yes, works fine. - Dec 2009

Cheap and plentiful. - Feb 2009

ADSL high speed internet is available. It is reliable and speeds are acceptable but not as fast as in other more developed locations. The internet is not censored. The price for expats is about $60 a month but if you can register in the name of a Vietnamese the price is less than half. Dial-up is also available at much lower prices but quality is poor and the number of users dropping. - Sep 2008

High speed is a relative term here. I pay US$100 a month for 3MBs ADSL but have never gotten more than 1MBs out of it and there are times when it dips below 100kbs. 80% of the time, the service is good enough to run Sling Box on my laptop and watch U.S. programing from my house in Florida over the Internet. I pay about US$100 per month since the service package I have is based on downloaded usage. Most people pay an average of US$30 to US$50 per month. - May 2008

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