Santiago - Post Report Question and Answers

Is high-speed home Internet access available? How long does it typically take to install it after arrival?

We sponsors were able to get internet set up such that installation happened the week we arrived. I am not sure how they managed it, but it was a huge help. In general I think the process is fairly easy. The embassy has details. We use GTD. Speeds are good and rates are reasonable. - Dec 2020

Sure, it's available, but nothing happens in Chile until you are issued a RUT. This can take a while. - Jun 2019

Yes, I pay 20,000 pesos for internet. It is rare that you ever get the tops speeds they claim to have. I stayed at 12mps which is sufficient for streaming. - Feb 2016

Yes, sometimes spotty but normally fine. - Nov 2014

Yes, about US$100 per month for a package that includes cable, internet, and landline phone. - Oct 2014

Yes, and comparable cost to Canada. - Sep 2011

Yes - fair prices start around US$80 a month for DSL. - Jul 2010

High speed is available through various providers. I have VTR and haven't had any problems with it. I've heard Telefonica is terrible. - Jul 2009

Yes. - Apr 2009

Yes. We have DSL connection w/ a wireless modem in our house through the company Codetel. We pay about $30 a month for internet. Many restaurants and the Plaza Internacional Mall now have wireless internet access. - Sep 2008

Yes, for cable/internet/phone it's about US$100-150 a month. Sometimes the phone bill doesn't arrive, and you'll suddenly discover your phone has been cut off. This happens with some frequency. Our internet has never been cut, although it's part of the same plan. However, it gets frustrating when you have to go to the company's downtown office and request your bill so you can have your phone turned back on. Beware, because you may also get charged a late fee, even though you never received your bill. - Jul 2008

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