Vienna - Post Report Question and Answers

Is high-speed home Internet access available? How long does it typically take to install it after arrival?

Yes, it's available. We got an appointment quickly...but getting the right service was a matter of trial and error. Be prepared to speak to the person installing in German. - Sep 2022

Yes, cheap and fast. Set-up took a few weeks, though, so wise to grab a SIM card and a mobile router if you need to be hooked up right away. - Sep 2021

Yes, it is available. From what I remember, you need to use temporary hot spots in the beginning because in order to get access you need to have an established bank account (which takes a few weeks). - Feb 2019

Yes, it's generally good. We had A1; they required a minimum two-year contract (again, not very flexible). Service was usually reliable, but when it wasn't, it took a while to get someone to come out and fix it. - Jul 2018

Yes, there are at least three options; installation times are short at worst. - Nov 2017

You can choose from A1 or Drei service. Each have locations around the city with English-speaking staff. One way is to buy their little box then pay for a top-up service each month. Can be less than 20 Euros/month. I'm happy. Rarely goes out. Can do your thing. Watch YouTube. - Jun 2016

We pay about 52 euros for decent service (no problem streaming through a VPN). - Mar 2015

Let's see, should we call it "high-speed?" It's available, and the embassy makes sure you get it, which is great, but it's not very high-speed, I'm afraid. Maybe it has something to do with all those thick old plaster walls? I don't know. - Jul 2014

Yes! The Embassy sets up Internet in housing prior to arrival which is fantastic - some people have reported problems with speed but we've never had any issues. The Embassy uses A1 to set up cable and internet (you can choose a package) and I think the costs are under 100 Euros per month. - Aug 2013

If by "high-speed" you mean, "better than dial-up" then yes. But internet service is surprisingly slow and unreliable for an otherwise modern country. That said, I successfully work at home, mostly online with minimal disruptions. - May 2013

Yes, I think our bill is about 30 Euros a month for a landline telephone and wireless internet. - Jan 2013

Yes. It was *super* fast, but it was fine for us.about 50 euros/month. - Aug 2011

Yes, there are 2 main companies. One is contracted with embassy but is slow. The other is difficult to communicate with but provides fast internet speeds. 74 euro a month for digital cable. - Aug 2011

Yes. It is pricey. - Aug 2009

Yes, about $50/month. - Aug 2009

Internet is fast and reliable. Of course its expensive as most things in Central Europe are. - Jul 2009

Good but expensive. - May 2008

Yes, I guess the same as the States. - Apr 2008

ADSL and cable available. Cost up to 50 Euro/month. - Jan 2008


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